Does Pranalink collect listing fees?

Last Updated: June 6, 2026

Currently, Pranalink does not charge any fee for listing your practice/clinic as a practitioner. Pranalink reserves rights to change our policies from time to time, which will be communicated to our users.

How can I post a complaint on an item/seller?

Last Updated: March 12, 2022

If you have any concern with regard to a product and the seller, we request you to first reach out to the seller and try to resolve the issues. If you don’t receive any response from the seller to your complaint or you are not satisfied with the response received, you can mail to us...

How can I track my order shipment?

Last Updated: March 12, 2022

Click on the ‘track your order’ on top of any page in Pranalink to track the current status of your order. A new window will appear. Enter your order id [found in your order confirmation email] and billing email [email used during checkout] Click ‘track’ You will be redirected to a new window, where you...

Where can I view my order details?

Last Updated: March 12, 2022

Once your order is placed, Click on the icon ‘My Account’ [which looks like human vector] at the top right of the Pranalink home page. Go to ‘My Purchases’ from the drop down list. You can view the list and details of all orders you have placed. Also, you will receive an order confirmation email...

What can I do if my required product is out of stock?

Last Updated: March 12, 2022

If any of your required products is out of stock, you can contact the seller and request to update the stock. Check back frequently to see if the item comes back in stock.

How can I submit a review on a Shop?

Last Updated: March 12, 2022

To submit a review on a Shop from which you have made purchases, go to the shop page. Next to the shop profile, you can find the ‘Write a review’ button. You can rate the shop based on attributes like price, value and quality. You can also enter your review in the feedback form and...

How can I submit a review on a product?

Last Updated: March 12, 2022

For sellers to build their credibility, reviews are really important. Your review also helps other buyers know about your experience of buying from the shop. To write a review: Go to the shop homepage. Select the specific product that you wish to write a review. Scroll down. Click on the ‘reviews’ option where you can...

How can I receive my refund?

Last Updated: March 12, 2022

Cancellation/Refund policies are specific to each shop. You may contact the seller from whom the product was purchased to discuss your queries regarding a refund. You will receive the refund through the same payment method used to purchase the item. 

How can I find the return policies on products?

Last Updated: March 12, 2022

Each shop will have specific return and refund policies. Before you make a purchase, make sure you check on the policies of the vendor. To know more about the vendor: Click on the product you wish to purchase. You will be taken to the product page, showing details of the product and the name of...

How do I cancel my order?

Last Updated: March 12, 2022

To return or cancel a product once ordered, you can contact the vendor. Check on the vendor policies to determine whether the vendor provides a return or cancellation option.

How can I checkout my purchase?

Last Updated: March 12, 2022

To check out and place your order: Click on the cart icon on the top right of your homepage. If you want to edit the cart with quantity or apply any coupon, you have to click ‘view cart’. On clicking the ‘checkout’ option, you will be redirected to a new window where you can fill...

How can I contact Pranalink customer support?

Last Updated: March 12, 2022

You can visit our ‘contact us’ page on the footer of website and reach out to us. You can fill out the form and submit your query. You can also email us at [email protected] for website support. Our support team will get back to you at the earliest. We will be glad to help you with your...

How is tax on my purchase applied?

Last Updated: January 24, 2022

The taxes will be calculated on checkout based on your location to where the product is shipped. You can find the amount of tax collected on your checkout page in the billing amount breakdown.

How can I find the shipping cost of a product?

Last Updated: January 24, 2022

The shipping costs is determined by the seller of the product. Products may have a fixed shipping fee or it may vary according to your location to where the product is shipped. The fixed shipping fee, if any will be displayed on the product detailed page, just below the ‘Add to cart’ option. Any shipping...

I have a query regarding a product, how can I contact the product seller?

Last Updated: June 4, 2025

You may click on the corresponding product to visit the product detailed page. You can find the shop name of the seller at the top of the product detailed page. Click on the shop name to go to the shop profile with all details of the seller. To contact the seller, click on the contact...

Where can I find the products that I add to Cart?

Last Updated: March 11, 2022

click on ‘cart’ icon at the top right of the Pranalink home page. You can view the following details in a dialogue box: Subtotal amount of the product(s) added to your cart Name, price, and quantity of the product(s) added to the cart Go to checkout option View the cart option

How can I save my shipping/billing address?

Last Updated: March 11, 2022

Click on the icon ‘My Account’ [which looks like human vector] at the top right of the Pranalink home page. Select the first option showing your name from the drop-down menu. Select ‘address from left side of the page. Enter your shipping details. Click save.

How can I save the products I like?

Last Updated: March 11, 2022

You can add and save the products you like or wish to purchase in your wish list to view later. While viewing the products on the shop you may click on the ‘heart’ shaped button which says add to wishlist on the bottom of the specific product image to like the product and save it...

What are the payment methods that I can use? / How can I pay for my purchase?

Last Updated: June 20, 2025

You can make payments for your purchase using your debit card/ credit card. The following credit/debit cards are accepted by Stripe payment gateway: Visa, Mastercard, American Express, Discover, Diners Club, JCB, UnionPay

What is Stripe Pay?

Last Updated: March 11, 2022

Stripe is the payment gateway integrated to Pranalink online marketplace. Stripe facilitates you to make payments for your purchases using your debit or credit cards.

How can I find the new arrivals on Pranalink Shop?

Last Updated: March 11, 2022

You may go to the shop and use the sort option on the top of the shop page to sort the products to ‘sort by latest’ and find the products in the order of latest arrived.

How do I find a product on Pranalink?

Last Updated: March 11, 2022

You can go shopping on Pranalink website and use the search bar, filters and sort option to find your required product in the Shop. You can filter the products displayed as per your requirements using the filters provided on the left side panel. You can also type the keyword describing your product on the search...

Can I purchase my products without registering on Pranalink?

Last Updated: July 16, 2025

To place an order for an item from our website, you need to register and create an account on Pranalink. You cannot proceed to checkout if you are not a registered user. Creating an account can help you maintain a list of your orders, view and track your orders, wish list products, save your shipping...

How can I delete my Pranalink account?

Last Updated: March 11, 2022

To delete your account on Pranalink please e-mail us at [email protected]. You can also write to us from our contact page on Pranalink website, requesting to delete your account. Our team will have your account removed on your confirmation.

How do I reset my forgotten password?

Last Updated: March 11, 2022

In case you forget your Pranalink account password, follow the below steps to reset your password; Click on ‘Sign in’ option from the top right of the Pranalink home page Click on the ‘Forgot your password?’ link below the Login button. In the next page enter your registered e-mail address to receive a password reset link and click on...

How do I change my password?

Last Updated: March 11, 2022

To change your Pranalink account password: Click on the icon ‘My Account’ [which looks like human vector] at the top right of the Pranalink home page. Select the ‘Account Details’ option from the drop-down menu. You can change your password by scrolling down to the page.

Where can I find/edit my account details?

Last Updated: March 11, 2022

To view/edit your Pranalink account details: Click on the icon ‘My Account’ [which looks like human vector] at the top right of the Pranalink home page. Select the ‘Account Details’ option from the drop-down menu. You can view all details with regard to your Pranalink account in your account dashboard.

How can I create a buyer account on Pranalink?

Last Updated: May 30, 2026

A. How can I create a buyer account on Pranalink? A customer can create an account on Pranalink in three steps. The below steps will help you create an account successfully. If you are a registered user, you can directly enter your email id and password on the left side of the page under ‘Login’...

What is Pranalink newsletters?

Last Updated: March 12, 2022

Pranalink newsletters include interesting energy-related information, latest news and trends to keep you updated. You will receive these by email if you have subscribed to our newsletters. You may subscribe to our newsletter to receive timely updates. To subscribe, visit our Pranalink website home page, scroll down to the bottom of the page. You can...

How can I create an account on Pranalink?

Last Updated: June 18, 2025

To create an account on Pranalink: 1. Click on the ‘Register’ option at the top right of the Pranalink home page. A ‘Create New Account’ page will appear. Enter your name, email and password. 2. Click on the ‘Create an Account’ button to submit the form and register. 3. You will receive an email verification...

Are the listed practitioners qualified?

Last Updated: June 6, 2026

Pranalink only displays the specializations and other information shared with us by the Practitioners. We recommend that the users exercise due diligence before relying on the information. Pranalink does not assume any responsibility about the authenticity or experience of the Practitioner information and qualification.

How does Pranalink experience section work?

Last Updated: June 6, 2026

Pranalink Experience Section will help you to find energy enthusiasts/practitioners in and near your locality. Visit our Experience section. Filter the listings by choosing your required specialization and city. Find the practitioners from our listings. Click on the practitioner’s name for viewing their details. You may contact them directly for more information.

How can I remove my listing?

Last Updated: June 6, 2026

Once listed as a practitioner, if you wish to remove your details from our website, you may send us a deletion request to [email protected].

What measures does Pranalink have in place for the protection of user security and privacy?

Last Updated: June 6, 2026

Safety of Practitioner data is always on our priority. Pranalink will only list and display the details that we are authorized to display by the Practitioner by entering and submitting the application form. Also, Pranalink will not share any verification documents if shared with us (ID proof, qualification certificate etc.) to any users or other...

How will I get enquirers from clients through Pranalink?

Last Updated: June 6, 2026

Once you have listed your details, including the contact details as a practitioner on our experience section, interested persons can access your contact information from our website and contact you directly. As Pranalink is a website specifically for alternative medicine & subtle body knowledge seekers, you should reach the right target market.

Does Pranalink provide any support for customer service between practitioner and potential client?

Last Updated: June 6, 2026

No. Currently, Pranalink as a platform does not provide any further experience services other than a listing. If you get an enquiry from a potential client through our website, all further communications should be done between you and your client. We will not provide any further support services.

What to do after completing the Application form?

Last Updated: June 6, 2026

Once you’ve completed all the sections of your application form — your details as well as the clinic details, you can submit the form. On successfully submitting the form, your details have been sent to Pranalink. After review, Pranalink team will send you a confirmation email and your practice will be listed on Pranalink. If...

How do I list my practice/clinic on Pranalink? / How do I get myself listed as a Practitioner on Pranalink?

Last Updated: June 6, 2026

To list your energy practice/clinic on Pranalink: Visit the Experience section on our website. Find ‘free listing’. Enter your details on the next page. Pranalink team will review and list your details on our website. You will receive a confirmation email, once your details are listed on the website. You can check back to find...

Fees & Payments

Last Updated: June 4, 2026

What Are the Fees and Payments to Sell on Pranalink? Free Listing Pranalink offers a free listing for your first 100 products. After that, each additional listing is charged at $0.20 per listing. Transaction Fee Pranalink charges a percentage-based transaction fee per sale, applied to the product price plus shipping. Category Pranalink Transaction Fee Products...

What service do Pranalink provide to Practitioners?

Last Updated: June 6, 2026

Pranalink can help you build a digital presence and publish your profile online for free so that more customers can discover your practice, find more information about you and reach out to you. Pranalink being a website specifically for alternative medicine & subtle body knowledge seekers, we will be displaying your details to the right...

What does Pranalink experience section do?

Last Updated: June 6, 2026

The best way to understand an energy modality is to experience it firsthand. Our intention is to build a global database of energy practitioners to facilitate this experience for our network. Through the Experience section of Pranalink, Energy workers/practitioners can apply for a free listing of their practice, to help people looking for such services...

How do I submit my blog to Pranalink?

Last Updated: March 18, 2022

You can submit your blogs directly from our website. Click on ‘blog’ from top navigation menu Click ‘submit a blog’ Enter your name, your email. Enter the title of the blog. Answer the antispam question. Select a category for your blog from the dropdown list. Enter the content of the blog. Upload an image for...

How can I delete my blog from Pranalink?

Last Updated: March 18, 2022

You may send an email to [email protected], requesting to delete your blog, stating the reason(s).

What action can I take against a comment on my blog?

Last Updated: March 18, 2022

Pranalink will attempt to help our guest bloggers by removing any comments made by Pranalink users that the blogger deems disrespectful to the blogger/ content. If you have a sincere concern with any of the comments from users, please report your concerns via an email to [email protected]. Our team will look into the issue. After considering your...

Does Pranalink review all blogs manually to ensure that they’re genuine?

Last Updated: June 4, 2025

Yes, the Pranalink team will screen and approve all blogs manually and publish them only after determining its authenticity and relevance. However, we will not tamper with any content of a blog without the author’s approval. We ensure that, if genuine and relevant, it will be published with all due credits to the blogger.

How can I benefit from guest blogging on Pranalink?

Last Updated: March 18, 2022

Pranalink’s Engage Section is a global meeting place of like-minded people who can share ideas, through guest blogging and active conversations in the comments section. Through guest blogging, the bloggers gain a platform to reach their audience and actively interact with like-minded people.

What is the average time frame for getting my blog published?

Last Updated: July 16, 2025

The timeframe may vary depending on the subject of your blog, length of your blog and various other factors. It might only take a few days in some cases and in other cases, it may take up to a week or more. We will make it a point to publish the blogs at the earliest.

How does Pranalink go about choosing the blogs for guest blogging?

Last Updated: June 4, 2025

Our aim is to produce good quality articles on all energy-related topics. We aim to provide Pranalink users, easy access to energy-related information, books, products, internet sites and articles. 

Can I post my comment on an article?

Last Updated: March 30, 2022

Yes, you can find a comment section towards the end of each article in the reference materials. If you are logged in you can simply write your comment and click ‘post comment’. If you are not logged in, you may enter your comment, name and email and click on the post comment button. The comment...

What does the training and events section do?

Last Updated: March 17, 2022

Pranalink, through our training and events page, offers a platform to announce energy-related training and events. This section helps you post as well as find interesting energy-related training and events happening around you. For a free listing of your upcoming training/events, send the details to [email protected].

What does Pranalink educate section do?

Last Updated: March 17, 2022

The Educate section on Pranalink is a continual work in progress. The section categories have been populated with suggested books, internet sites and articles related to energy. In this section, you can research different energy healing techniques with the suggested educational materials. We encourage and hope that people will contribute their ideas to make this dynamic...

Where in your website can I find articles about energy healing?

Last Updated: July 16, 2025

You may click ‘reference materials’ from top navigation menu. Or you may visit our Reference Materials page under educate section to read articles on different energy-related topics. You can also visit our engage section to find energy-related blogs. If you cannot find articles on any energy-related topic, please write to us from our contact page...

Who is the author of content posted on educate section?

Last Updated: July 16, 2025

Pranalink has dedicated research and content development team with people having in-depth knowledge on energy-related topics. They work on each topic – discuss each topic with different energy workers, take their suggestions, refer website links, books, interesting products etc. and put together all the collected information into an article that can help you know more...

I have an energy related article or blog to publish, will Pranalink publish this on your website?

Last Updated: June 4, 2025

Yes, Pranalink welcomes content and ideas from people. You can submit your articles directly on our website.  Click on ‘reference material’ from top navigation menu Click ‘submit a topic’ Enter your name, your email. Enter the topic title. Select topic category from the drop down list. Enter the content of the reference material. Click ‘submit topic’. You will see ‘Thanks for contacting us!...

How can I share my ideas or suggestions to Pranalink?

Last Updated: March 17, 2022

You can share your ideas or provide suggestions and feedback on topics by email to [email protected] or visit our contact page and write to us by submitting the contact form. You can also let us know if you have a suggestion for additional topics. We value your suggestions and feedback

What are the fees and payments to Sell on Pranalink?

Last Updated: February 8, 2024

FREE LISTING! Pranalink offers a free listing of products up to the first 100 listings. The listing will be chargeable at $0.20 per listing after 100 listings on our website. TRANSACTION FEE Transaction Fee + 2.9% + 30¢ Payment processing fee* Pranalink charges a percentage of transaction fee per transaction, applied to the basic product price plus...

How to re-stock my products?

Last Updated: March 10, 2022

To re-stock your products or update the current stock of products: Click ‘Product list’ from dashboard. Click ‘inventory’. To enter the quantity of the stock, input it under ‘Enable stock management at product level’.

Where can I find the application fees charged for an order?

Last Updated: July 16, 2025

You can find all details of an order received on your shop, under the ‘Orders’ section on your vendor dashboard.  On clicking ‘Orders’ option under the vendor dashboard, you can see your order history.

Can I have multiple shops on Pranalink?

Last Updated: March 10, 2022

You can only create and sell on one shop using a single Pranalink account.  If you require multiple shops, you will need to use different email addresses to set up a separate account for each shop.

How do I list multiple products in my shop?

Last Updated: March 10, 2022

Click ‘Mass Upload’ from Dashboard. Here you can Upload your multiple products as a CSV file for easy uploading.

How can I initiate a refund?

Last Updated: January 24, 2022

Click to view our video user guide on how to initiate a refund to you customer To initiate a refund: Go to vendor dashboard Go to ‘Orders’ from the menu bar on left Under the ‘view’ column click on the ‘order’ option corresponding to the specific order you want to update. Click on ‘Credit memo’ on...

What is Stripe?

Last Updated: December 4, 2024

Stripe is the payment gateway integrated to Pranalink online marketplace. To sell on Pranalink and receive payments, every vendor must have a Stripe account connected to their Pranalink vendor account. To know more about how to connect to Stripe – Watch our video user guide in the Help section on how to connect to Stripe

What are the general terms and conditions to Sell on Pranalink?

Last Updated: July 16, 2025

Refer our Vendor Terms of Service to understand the terms and conditions to Sell on Pranalink.

How do I edit my profile?

Last Updated: March 10, 2022

You can edit your shop and profile information in your vendor dashboard To edit your vendor profile once created: click on the vendor profile from ‘my account’. Click ’general’ – edit first name, last name, email if desired. Click ‘shop’ – edit shop name, phone number if desired. And connect to stripe to receive payments....

How do i pay my shop fees?

Last Updated: March 10, 2022

Currently, there are no shop fees or listing fees for your first 100 listings. Pranalink offers you a free listing, up to your 100th product listing. Transaction fees and payment gateway fees still apply The Pranalink fees, as well as the payment gateway charges for the sales on your shop, will be automatically deducted by...

How can I remove my Shop/Account?

Last Updated: March 10, 2022

To remove your account/shop on Pranalink, please e-mail us at [email protected]. We will evaluate the status of your orders and payments and initiate procedures to remove your Pranalink account.

How do I know when an order is placed for my product?

Last Updated: March 10, 2022

Pranalink will send you an ‘Order Placed’ notification to your registered email on an order being placed for a product on your shop. You can also view the list of your orders received and their status in your vendor dashboard, in the ‘Orders’ section.

How do I know if my products are out of stock?

Last Updated: March 10, 2022

Pranalink will send you a ‘Low Stock’ notification to your registered email id when your product stock is low and we think it is a good time to refill your stock. Or you can see the quantity of the stock from your dashboard.